High school diploma or equivalent qualification is required.

·        Previous work experience as a dispatcher will be an asset

·        A minimum of 2 years’ experience in a similar role

·        Police Clearance

·        TIN & NIS

·        Strong knowledge of emergency processes and procedures.

·        Excellent communication and interpersonal skills.

·        Proficient in MS Office with proven experience in data entry.

·        Ability to work well under pressure.

·        Outstanding organizational and time-management skills

·        Critical thinker and problem-solving skills

·        Team player

·        Great interpersonal and communication skills

Duties and Responsibilities of a Dispatcher at Aquafina waters and Ice Inc include:

·        Monitoring routes, updating call logs, recording call information and other important documentation.

·        Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.

·        Answer emergency and non-emergency calls and document important information using telephones, two-way radios or text messages to contact employees or emergency personnel.

·        Respond to any issues and follow-up by coordinating with the appropriate departments or field units.

·        Respond to queries related to products and deliveries.

·        Being in charge of communications within company assigned territories

·        Prioritize and organize calls according to urgency.

·        Oversee the route of field units and track delivery status of products

·        Coordinate schedule in the most effective and fuel-efficient manner (Route planning)

·        Provide reports to upper management