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Description
Provide an outstanding guest experience. Maintaining accurate records of guests information, managing the front desk, and coordinating with other departments. Ensuring accurate financial transactions. Managing reservations. Flexibility to work night and rotating shifts. Experience can certainly be beneficial, but it’s not a requirement. Training provided.
Responsibilities
Greet guests warmly upon arrival and assist with check in/check out procedures. Managing room reservations, online, by phone, and in person, and making any necessary changes. Provide information about hotel services, amenities and local attractions. Handle guests inquiries, concerns and complaints ensuring a positive guest experience. Maintain an orderly front desk.
Requirements
Good communication and interpersonal skills. Strong customer service orientation, Ability to handle multiple tasks and prioritize responsibilities. Proficiency in using hotel reservation software. Exceptional attention to detail. Experience in customer service or hospitality preferred but not mandatory.
Salary
12 days paid vacation
meals provided
more to be discussed at interview
How to apply
Applications should be submitted to the Human Resources at our location at 183 Waterloo & Quamina Streets or sent via email to: hr@kingshotel.gy.
